Business intelligence blog

    Three ways to improve your business strategy


    As an executive, developing a winning business strategy is one of the most important tasks you can undertake.

    A well-crafted plan is the foundation for ongoing success. It helps your employees and departments understand and accomplish specific goals. Whether your strategies include company growth, remaining competitive, or customer acquisition and retention, these suggestions will help you to achieve success. 

    Get insight into your whole business

    Because executives aren’t typically involved in the daily operations of the business, they may not have a thorough picture of what’s happening in the company as a whole. The first step to developing a winning strategy is to get a clear understanding of the business and the changes required to succeed. A quality business intelligence (BI) solution can help give you the insights you need.

    BI collects the data sitting in your ERP and CRM systems, as well as your spreadsheets, and funnel it into a single source of information. With your BI you can evaluate things such as customer buying habits, sales team performance, stock turns, and more. Having a clear and accurate picture of your company’s bottom line lets you develop strategies based on the facts rather than gut instinct alone.

    Identify areas for improvement

    Once you have a clear picture of what’s happening in your company, you can identify your company’s strengths and weaknesses. BI lets you analyze past performance to see what has worked well, what hasn’t, and which areas need development. As you identify the strengths and flaws of each department, you can create a strategy with actionable steps for improvement. A BI dashboard can help you with this.

    Areas of improvement are easy to identify with the use of striking visualizations in the form of graphs, tables, or charts on a BI dashboard. Dashboards let users, from executives down to individual sales reps, to monitor the metrics that are essential to your strategies. Your dashboard can also help you to uncover trends and new opportunities by drilling down to the underlying data.

    Remain agile

    A strategy is more than a company vision or mission statement. A strategy contains actionable ideas to achieve the company’s vision. For instance, increasing the number of orders delivered in-full and on-time (DIFOT) will improve your customers’ satisfaction. While traditional strategic plans are fairly rigid, today’s dynamic marketplace calls for a more fluid approach.

    Therefore, it is essential that your employees have the ability to respond to potential issues before they become actual problems. One way to accomplish this is to create an Improvisational Strategy that incorporates flexibility into the tactical plan. BI provides that flexibility with real-time information so your employees are able access the facts and make decisions on the fly.  The ability to remain agile will ensure your business maintains a competitive advantage in any changing environment. 

    Would you like to learn more about the KPIs and metrics you can track to grow your business? Click here or on the button below to download your copy or our eBook.

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    Written by Phocas Software
    Successful Business Intelligence - Phocas Software
    Successful Business Intelligence - Phocas Software
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