Eastern Industrial Supplies relies on data across its business
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Eastern Industrial Supplies relies on data across its business

Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products. Two years ago, it set up an e-commerce division which has helped maintain healthy growth. Data drives the decision-making, as everyone relies on Phocas data analytics to validate responses and add value to their work.

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Topics: Case Study, Job Role - Sales, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor, decision-making

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Eastern Industrial Supplies relies on data across its business

Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products. Two years ago, it set up an e-commerce division which has helped maintain healthy growth. Data drives the decision-making, as everyone relies on Phocas data analytics to validate responses and add value to their work.

Read more

Topics: Case Study, Job Role - Sales, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor, decision-making

Behler-Young connects Amazon Alexa and Phocas BI with great results

Can you have a conversation with your business intelligence solution while driving? Behler-Young sales people do. Robert Wright, a Senior Application Developer and Analyst at Behler-Young, integrated Amazon Alexa with Phocas, a business intelligence solution for manufacturers, distributors and retailers. With critical data only a question away, they always know what's going on even when they're on the road.

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Topics: Case Study, Industry - Manufacturing, Industry - Wholesale Distribution, Job Role - IT, Industry - HVAC/Plumbing, Industry - Retail

Why a single source of truth for data management is critical for HVAC&R company

Resolute Industrial (Resolute) is the largest independent provider of temporary HVAC&R solutions in North America. The Indianapolis-based company has around 250 employees that serve customers across all industries from more than 40 depot branches and sales offices. It has recently grown 3 times its size so the need for a single source of truth and the ability to manipulate and dig into its business and financial data is paramount. Resolute has an aggressive growth path through acquisition, so to seamlessly integrate data from a growing number of data sources and see the big picture is critical.

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Topics: Case Study, Business Intelligence Basics, Job Role - Finance, Industry - HVAC/Plumbing, Job Role - Executive, Financial Statements

Inventory optimization helps American Metals Supply adapt to change

Independent wholesaler American Metals Supply (AMS) provides sheet and coil steel, prefabricated duct and fittings, and HVAC products to commercial construction projects. The company operates out of eight locations serving customers in twelve states across the middle of the U.S. Typically, over half of AMS inventory is tied up in raw steel. The rest consists of flex duct, pipe fittings, prefab fittings, venting, spiral pipe, connection systems and other products used by HVAC contractors. Critical during this time is inventory optimization, monitoring closely what’s on hand, as well as projected inventory levels to uncover areas to address.

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Topics: Case Study, Industry - Wholesale Distribution, Industry - HVAC/Plumbing, Industry - Building & Industrial Supplies, Job Role - Inventory/Operations, data analytics

What is data analytics?

Phocas creates data analytics software. We have been helping businesses control and leverage their data for nearly 20 years, but for many people, data analytics is a new tool. Companies create information in the form of data. This information is valuable if you can translate it into useful insights. Data analytics software uses statistical techniques to cluster, segment and score what scenarios happened and then presents them in a simple format so businesspeople can make better decisions.

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Topics: Business Intelligence Basics, Industry - HVAC/Plumbing, Job Role - Executive, decision-making

How to increase plumbing and HVAC sales

In the plumbing and HVAC industry, companies must be able organize a great diversity of parts on offer and provide great customer service. With this in mind, many companies adopt a business intelligence (BI) solution to keep ahead of the competition. BI empowers companies with a real-time view of operations. Managers can use this precious insight to develop strategies that will enhance business performance to drive revenue. In this blog, we’ll discuss ways you can leverage your data to increase plumbing and HVAC sales.

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Topics: Business Intelligence Basics, Job Role - Sales, Industry - HVAC/Plumbing

Flexible data analytics solution works for everyone in LB White's team

L.B. White has grown to become one of the world’s leading manufacturers of direct-fired heaters for the agricultural, construction, and rental industries. Approximately 50 employees support the production and global distribution of more than 50,000 SKUs from the company’s headquarters in Wisconsin. As a mid-size business, data has always been critical to the company’s decision-making process. By adding industry-matched data analytics software to its Epicor ERP 10 system helped the whole team overcome reporting challenges.

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Topics: Case Study, Industry - Manufacturing, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor

Hot or cold, Insco uses a data analytics solution to keep revenue strong all-year-round

hot-or-cold-Insco-uses-a-data-analytics-solution-to-keep-revenue-strong-all-year-round

Insco is a wholesale distributor of heating, ventilation, air conditioning and refrigeration equipment (HVAC/R), stocking 15,000 parts and supplies across 37 branches in Texas and Oklahoma.The replacement side of the business is Insco’s speciality, and the company was built on the adage, ‘best product, best service, best people.’ After 60+ years in business, Insco’s team continues to deliver on this commitment. In the face of growing competition, the need for reliable data is mandatory. So an easy-to-use, data analytics solution was deployed.

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Topics: Case Study, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor

Phocas BI tool proves its value for manufacturers, wholesalers

Phocas-BI-tool-proves-its-value-for-manufacturers-wholesalers

The following article is reproduced from TechTarget, a respected tech news website which provides independent content and analysis. The article highlights how Phocas has built trust and a strong reputation with leaders and IT managers in manufacturing, wholesale and retail.

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Topics: Job Role - IT, Industry - HVAC/Plumbing, Strategy, Management and Performance, Job Role - Executive

Johnstone Supply gets real business intelligence with Phocas

johnstone-supply-gets-real-business-intelligence-with-Phocas

Having a pulse on everything that is going on across sales, inventory, accounting and warehousing is critical to a growing and connected company. The ability to use data to answer questions about virtually every aspect of operations helps eliminate the gut feel from decision-making.

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Topics: Case Study, Industry - Wholesale Distribution, Industry - HVAC/Plumbing

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