Eastern Industrial Supplies relies on data across its business
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Eastern Industrial Supplies relies on data across its business

Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products. Two years ago, it set up an e-commerce division which has helped maintain healthy growth. Data drives the decision-making, as everyone relies on Phocas data analytics to validate responses and add value to their work.

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Topics: Case Study, Job Role - Sales, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor, decision-making

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Eastern Industrial Supplies relies on data across its business

Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products. Two years ago, it set up an e-commerce division which has helped maintain healthy growth. Data drives the decision-making, as everyone relies on Phocas data analytics to validate responses and add value to their work.

Read more

Topics: Case Study, Job Role - Sales, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor, decision-making

Have you tried these 4 strategies to improve electrical supply sales?

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The electrical supply market is constantly evolving. IBISworld reports that US electrical equipment wholesaling sales are expected to decline by 4.3% this year and may face further disruption due to a drop in demand from the construction industries. Electrical businesses need data insights to  refine sales strategies in order to win contracts of the electrical supply projects in market. 

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Topics: Job Role - Sales, Industry - Electrical

How to get your KPIs on track with data analytics

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Many data analytics vendors give users the ability to measure everything but offer little guidance.  Too much choice can be overwhelming for new users. Instead, we recommend determining the metrics that matter to your business and to get you started; Phocas helps you establish KPIs in the data analytics solution.We have three pillars that serve as guideposts to help you decide what to measure. So every area of your business from sales, inventory management to finance is measuring core KPIs that contribute to the overall success of the business.

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Topics: Business Intelligence Basics, Job Role - Sales, Job Role - Executive, Job Role - Inventory/Operations, Job Role - Marketing

Wessex packaging ticks all the boxes with purchasing data analytics

 

Purchasing data analytics provides Wessex packaging with greater visibility into sales, purchasing and inventory data to inform pricing and warehouse decisions. The company specializes in pallet wrap and operates out of a  75,000 square-foot warehouse in Somerset, UK with 30 employees managing over 2,000 SKUs. The large volume of products is one of the main reasons the company swapped to Phocas Business Intelligence from Sales-i so it could keep track of its purchasing and inventory data.

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Topics: Case Study, Industry - Wholesale Distribution, Job Role - Sales, Job Role - IT, Job Role - Inventory/Operations

Are you measuring lost sales opportunities?

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Businesses spend, on average, five times more money to acquire new customers, than they do to retain the ones they have. Therefore, it is critical that managers make certain they are meeting their customers’ needs. With detailed insight into customers’ buying habits, your sales team has the knowledge necessary to solve your customers’ problems and generate the most sales opportunities. Measuring lost sales enables your sales team to identify when and where they are falling short, so they are able quickly remedy any issues to the customer’s satisfaction.

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Topics: Job Role - Sales, data analytics

Supply chain optimization can be achieved with data

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Supply chain optimization means lowering costs and improving the performance of the production cycle with software and know-how. Data analytics is one tool that has proven very successful for manufacturers and wholesalers to drive more responsive supply chain activities and optimize sourcing, warehousing, supplier performance and selling.

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Topics: Industry - Wholesale Distribution, Job Role - Sales, Job Role - Inventory/Operations

3 supplier performance metrics to increase returns

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To maintain an efficient supply chain and satisfy customers, companies must be assured of timely and accurate delivery from their suppliers. Many purchasing managers are turning to data analytics to calculate supplier performance metrics which leads to better relationships and stronger returns.

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Topics: Industry - Manufacturing, Industry - Wholesale Distribution, Job Role - Sales, Industry - Retail

How to create a report on yesterday’s sales activity

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Waiting for traditional reports is often a long and frustrating process because these reports are usually generated by the IT department and can take time to be completed.  Oftentimes, factors change, making it obsolete by the time the report is received.  Reporting doesn’t have to be time-consuming, static, or at-risk for inaccuracy. Instead, data analytics makes reporting simple, quick and intuitive.

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Topics: Business Intelligence Basics, Job Role - Sales, Product, Job Role - Executive

How effective sales pipeline management generates revenue growth

The sales pipeline plays an essential role in any successful company – from the construction industry to turf and garden suppliers. According to a recent Vantage Point study, 72% of sales managers have regular meetings with  employees about the pipeline. However, 63% of respondents say their companies are not managing the pipeline effectively because they are not learning or responding adequately to it. While unexpected opportunities arise, there is a direct correlation between effective sales pipeline management and strong revenue growth.

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Topics: Job Role - Sales, Strategy, Management and Performance, Industry - Retail, Dynamic reporting, data analytics, cross-selling

Describe features of analytics software for sales teams

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Sales manager tell us they need to see the facts, fast. Put simply, good  analytics software needs to provide reports that benefit these teams, saves them time and answers their questions whenever and wherever they are. This blog describes features of analytics software that speed up decision- making, tracks activity and ultimately help generate more sales.

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Topics: Business Intelligence Basics, Job Role - Sales

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