How to promote interdepartmental communications using business intelligence
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How to promote interdepartmental communications using business intelligence

Interdepartmental communication is the backbone to achieving company success.  Companies with effective interdepartmental communication are three and a half times more likely to significantly outperform industry peers.  In this blog, we will explore four ways to improve interdepartmental communication to achieve organizational goals using business intelligence software.

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Topics: Job Role - Sales, Job Role - Executive, Job Role - Inventory/Operations, Job Role - Marketing, KPIs, business intelligence software

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How to promote interdepartmental communications using business intelligence

Interdepartmental communication is the backbone to achieving company success.  Companies with effective interdepartmental communication are three and a half times more likely to significantly outperform industry peers.  In this blog, we will explore four ways to improve interdepartmental communication to achieve organizational goals using business intelligence software.

Read more

Topics: Job Role - Sales, Job Role - Executive, Job Role - Inventory/Operations, Job Role - Marketing, KPIs, business intelligence software

Cross-selling know-how for front-line staff

Branches are the front lines of your business, leading the charge when it comes to customer touch points and building customer loyalty. Branch managers, their sales teams and support staff know your customers — many on a first name basis — and are the most qualified to recommend cross-selling opportunities to grow business. The best way to strengthen your front line is to give them access to the data that is relevant to their operations and customers, empowering them to cross-sell well.

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Topics: Industry - Wholesale Distribution, Job Role - Sales, Industry - Retail, cross-selling

7 keys to a successful business intelligence strategy

A business intelligence strategy is designed to give you the information you need and in a way that’s actionable on many levels. To be data-driven you’ll need to access, view and collaborate with your data from anywhere. To ensure that your business intelligence strategy is successful you need to consider what data is important to analyse to what metrics are meaningful to your teams.

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Topics: Business Intelligence Basics, Job Role - Sales, Job Role - IT, Job Role - Executive

How to motivate your sales reps with data

Sales managers have difficult jobs keeping sales reps on the ground motivated as rejection is tiresome. Many successful leaders have turned to data insights to keep their sales teams focused and working smarter. Data insights help to pinpoint high priority sales opportunities, increase close rates and drive employee engagement.

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Topics: Job Role - Sales, Strategy, Management and Performance

7 effective sales team metrics

Sales managers need to be savvy and strategic to get ahead. Fortunately, there are many advanced data measurement and analytics options available to help you motivate your team and drive performance. Through sales analytics software, sales managers can gain insight into the pipeline and manage an effective and efficient team. But are you measuring the right things? Here's  7 effective sales team metrics to get you started or compare against what you're currently doing.

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Topics: Job Role - Sales, KPIs

How to stop losing customers to competitors?

A business that brings in new customers, but is poor at retaining existing customers, is not likely to be operating at optimal performance. Stop losing customers to competitors by following these three simple rules.

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Topics: Job Role - Sales, Strategy, Management and Performance

How to increase plumbing and HVAC sales

In the plumbing and HVAC industry, companies must be able organize a great diversity of parts on offer and offer great customer service. With this in mind, many companies adopt a business intelligence (BI) solution to keep ahead of the competition. BI empowers companies with a real-time view of operations. Managers can use this precious insight to develop strategies that will enhance business performance to drive revenue. In this blog, we’ll discuss ways you can leverage your data to increase plumbing and HVAC sales.

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Topics: Business Intelligence Basics, Job Role - Sales, Industry - HVAC/Plumbing

Phocas' people give back to local communities

phocas-people-give-back-to-local-communities

End of year celebrations and Christmas are great opportunities to catch-up with friends and family. We all love the traditional food, rituals, music and presents. But for many it can be a less than positive experience as they battle homelessness or illness. To help people in our local communities, Phocas staff extend our culture beyond business and the office.

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Topics: Job Role - Sales, Job Role - Executive, Job Role - HR

Best business intelligence software blogs in 2019

best-business-intelligence-software-blogs-in-2019

Thanks to our regular business intelligence software blog readers and those people who swing by when the topic piques your interest. We aim to provide a balance of behind-the-scenes stories at Phocas, profiles of how customers use our business intelligence software, industry news and what's coming next for the product.

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Topics: Business Intelligence Basics, Job Role - Finance, Job Role - Sales, Product, Job Role - Executive

How DIFOT helps prepare retailers for Cyber Monday?

how-DIFOT-helps-prepare-retailers-for-cyber-monday

Next Monday following Thanksgiving is ‘Cyber Monday’. This day has quickly become one of the largest online shopping days of the year. With a 17.9% year-over-year increase in sales, this year’s Cyber Monday is expected to be the largest online shopping day in history. To all the retailers participating – we trust your e-commerce, stock and shipping procedures are ready for the extra attention. For those considering getting involved in 2020 –get started now –and use DIFOT to ensure your customers have a good experience.

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Topics: Job Role - Sales, Industry - Retail, Job Role - Inventory/Operations, Industry - Consumer Goods, KPIs

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