How to increase plumbing and HVAC sales
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How to increase plumbing and HVAC sales

In the plumbing and HVAC industry, companies must be able organize a great diversity of parts on offer and offer great customer service. With this in mind, many companies adopt a business intelligence (BI) solution to keep ahead of the competition. BI empowers companies with a real-time view of operations. Managers can use this precious insight to develop strategies that will enhance business performance to drive revenue. In this blog, we’ll discuss ways you can leverage your data to increase plumbing and HVAC sales.

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Topics: Business Intelligence Basics, Job Role - Sales, Industry - HVAC/Plumbing

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How to increase plumbing and HVAC sales

In the plumbing and HVAC industry, companies must be able organize a great diversity of parts on offer and offer great customer service. With this in mind, many companies adopt a business intelligence (BI) solution to keep ahead of the competition. BI empowers companies with a real-time view of operations. Managers can use this precious insight to develop strategies that will enhance business performance to drive revenue. In this blog, we’ll discuss ways you can leverage your data to increase plumbing and HVAC sales.

Read more

Topics: Business Intelligence Basics, Job Role - Sales, Industry - HVAC/Plumbing

Phocas' people give back to local communities

phocas-people-give-back-to-local-communities

End of year celebrations and Christmas are great opportunities to catch-up with friends and family. We all love the traditional food, rituals, music and presents. But for many it can be a less than positive experience as they battle homelessness or illness. To help people in our local communities, Phocas staff extend our culture beyond business and the office.

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Topics: Job Role - Sales, Job Role - Executive, Job Role - HR

Best business intelligence software blogs in 2019

best-business-intelligence-software-blogs-in-2019

Thanks to our regular business intelligence software blog readers and those people who swing by when the topic piques your interest. We aim to provide a balance of behind-the-scenes stories at Phocas, profiles of how customers use our business intelligence software, industry news and what's coming next for the product.

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Topics: Business Intelligence Basics, Job Role - Finance, Job Role - Sales, Product, Job Role - Executive

How DIFOT helps prepare retailers for Cyber Monday?

how-DIFOT-helps-prepare-retailers-for-cyber-monday

Next Monday following Thanksgiving is ‘Cyber Monday’. This day has quickly become one of the largest online shopping days of the year. With a 17.9% year-over-year increase in sales, this year’s Cyber Monday is expected to be the largest online shopping day in history. To all the retailers participating – we trust your e-commerce, stock and shipping procedures are ready for the extra attention. For those considering getting involved in 2020 –get started now –and use DIFOT to ensure your customers have a good experience.

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Topics: Job Role - Sales, Industry - Retail, Job Role - Inventory/Operations, Industry - Consumer Goods, KPIs

What's new in BI visualizations

whats-new-in-bi-reporting-and-visualizations

Business Intelligence (BI) depicts data visually so users can quickly recognize a trend or spot a variance.  Unlike static charts, visualizations encourage users to explore their data to uncover actionable information.For instance, a BI solution can show a power tool manufacturer that sales of its cordless drills are down. While this may be caused by several factors, users can query the data and generate visualizations to see what’s happening below the surface.

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Topics: Job Role - Sales, Strategy, Management and Performance, Job Role - Marketing

uvex safety equipment protects distributor relationships using data analytics

uvex-safet-equipment-protects-distributor-relationships-using-data-analytics

uvex safety Australia makes and distributes high-quality products designed to keep people safe at work. The product portfolio is extensive and covers everything from head to toe, such as protective helmets, safety glasses, hearing protection, respiration protection and safety shoes. The company relies on distributors to sell its products, so uvex needs comprehensive sales data for accurate pricing decisions and to keep turnover healthy.

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Topics: Case Study, Industry - Wholesale Distribution, Job Role - Sales, Job Role - Inventory/Operations

When intuition can help the decision making process

when-gut-instincts-can-help-the-decision-making-process

Want to live the future backwards? A lesson learned during my course at Stanford is how intuition affects our decision making, positively and negatively. And the need for strategies to manage these feelings. Stanford Professor, Hayagreeva 'Huggy' Rao, introduced me to Gary Klein’s brilliant tool, called the premortem. The idea is to discuss all the things that can go wrong with a project before getting started. Effectively you 'put all the underground doubts above the ground.’ 

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Topics: Job Role - Sales, Job Role - IT, Job Role - Executive, decision-making

Customer Value Analytics for retaining Profitable Customers

know-and-retain-profitable-customers

Usually a small percentage of customers drive the majority of a company’s profits. Upon closer inspection, companies find that customers who generate a lot of cash flow cost more to service per transaction. Unfortunately, many companies aren't using customer value analytics to determine which customers are truly profitable and which are not.

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Topics: Business Intelligence Basics, Job Role - Sales, Job Role - Executive, KPIs

Simple data discovery for distributors

simple-data-discovery-for-distributors

Industry-specific data analytics technology has advanced exponentially over the last decade. Before the development of analytics software, data management relied on manual input. Purchase orders were received in person, over the phone, or by way of fax or email. Today’s data analytics solutions offer distributors the ability to sift through mountains of data to discover the gold.

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Topics: Industry - Wholesale Distribution, Job Role - Sales, Strategy, Management and Performance, Job Role - Executive

When decision making is so tough that even rocket scientists get it wrong

when-decision-making-is-so-tough-that-even-rocket-scientists-get-it-wrong

Typically, having loads of data is overwhelming for a decision-maker, unless it can be consolidated and presented in a way that is useful and makes a point. One of the communication lessons from the Challenger disaster in 1986 is the way unclear information provided to NASA, affected the decision to go ahead with the launch of the rocket. The horror of the catastrophe overshadows the story of how it happened. Academics and journalists tend to focus on the political or economic bias of the decision-makers as the root cause. Not on the data presentation, and how the critical factor of temperature and how it affects O-ring performance, was not made clear to the rocket scientists. 

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Topics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive

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