Business Intelligence Blog

Next Monday following Thanksgiving is ‘Cyber Monday’. This day has quickly become one of the largest online shopping days of the year. With a 17.9% year-over-year increase in sales, this year’s Cyber Monday is expected to be the largest online shopping day in history. To all the retailers participating – we trust your e-commerce, stock and shipping procedures are ready for the extra attention. For those considering getting involved in 2020 –get started now –and use DIFOT to ensure your customers have a good experience.

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Topics: Job Role - Sales, Industry - Retail, Job Role - Inventory/Operations, Industry - Consumer Goods, KPIs

Usually a small percentage of customers drive the majority of a company’s profits. Upon closer inspection, companies find that customers who generate a lot of cash flow cost more to service per transaction. Unfortunately, many companies aren't using customer value analytics to determine which customers are truly profitable and which are not.

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Topics: Business Intelligence Basics, Job Role - Sales, Job Role - Executive, KPIs

In today’s dynamic marketplace, modern CEOs must operate from a new playbook. Resilience and the ability to quickly adapt to mercurial customer demands is the name of the game. Consequently, the modern CEO must have the tools to maintain a competitive advantage.

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Topics: Job Role - Executive, KPIs