Business Intelligence Blog

It is no secret that the automotive aftermarket is cut throat and  consolidating rapidly. Customers now bargain from cost and up, rather from advertised price and down, making it more important than ever to manage pricing strategically. At the same time, customers generally have higher expectations than before with regards to customer service. This is why many automotive aftermarket businesses are turning to their data to address inventory, profitability and margins.

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Topics: Business Intelligence Basics, Industry - Automotive, KPIs, cross-selling, business intelligence dashboards

To remain competitive, business managers need to track how company-wide goals are regularly progressing. Setting business key performance indicators (KPIs) is one of the easiest ways to do this. Unfortunately, many people get their business KPIs wrong, by measuring too much or not what’s helpful or copying the metrics others are using. But for KPIs to be effective, it’s essential that managers consider what they need to know and then set business KPIs to measure their specific strategy.

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Topics: Strategy, Management and Performance, Job Role - Executive, KPIs, data analytics, business intelligence software

Business intelligence software is a competitive marketplace, and many cloud-based vendors sound the same. So how do you determine what’s the right fit for your company? At a macro level, it’s crucial the BI software supports your company strategy, is compatible with your industry and works with your tech stack.To help you navigate through the options, we outline 8 considerations in the buyers guide to the best business intelligence software.

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Topics: Business Intelligence Basics, Job Role - IT, Reviews and Recognition, Strategy, Management and Performance, Job Role - Executive, KPIs, business intelligence software

Interdepartmental communication is the backbone to achieving company success.  Companies with effective interdepartmental communication are three and a half times more likely to significantly outperform industry peers.  In this blog, we will explore four ways to improve interdepartmental communication to achieve organizational goals using business intelligence software.

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Topics: Job Role - Sales, Job Role - Executive, Job Role - Inventory/Operations, Job Role - Marketing, KPIs, business intelligence software

Sales managers need to be savvy and strategic to get ahead. Fortunately, there are many advanced data measurement and analytics options available to help you motivate your team and drive performance. Through sales analytics software, sales managers can gain insight into the pipeline and manage an effective and efficient team. But are you measuring the right things? Here's  7 effective sales team metrics to get you started or compare against what you're currently doing.

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Topics: Job Role - Sales, KPIs

Next Monday following Thanksgiving is ‘Cyber Monday’. This day has quickly become one of the largest online shopping days of the year. With a 17.9% year-over-year increase in sales, this year’s Cyber Monday is expected to be the largest online shopping day in history. To all the retailers participating – we trust your e-commerce, stock and shipping procedures are ready for the extra attention. For those considering getting involved in 2020 –get started now –and use DIFOT to ensure your customers have a good experience.

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Topics: Job Role - Sales, Industry - Retail, Job Role - Inventory/Operations, Industry - Consumer Goods, KPIs

Usually a small percentage of customers drive the majority of a company’s profits. Upon closer inspection, companies find that customers who generate a lot of cash flow cost more to service per transaction. Unfortunately, many companies aren't using customer value analytics to determine which customers are truly profitable and which are not.

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Topics: Business Intelligence Basics, Job Role - Sales, Job Role - Executive, KPIs

In today’s dynamic marketplace, modern CEOs must operate from a new playbook. Resilience and the ability to quickly adapt to mercurial customer demands is the name of the game. Consequently, the modern CEO must have the tools to maintain a competitive advantage.

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Topics: Job Role - Executive, KPIs