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Staff related expenses are one of the highest and most complex costs in an organization. So, it’s essential that business leaders, CFOs and human resources (HR) teams align current and future talent costs with strategic goals across an organization.
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Data analytics might still be under appreciated as a valuable negotiation tool, yet more and more decision-makers are waking up to the power of data at the negotiating table. A
Read more“We are drowning in information but starved for knowledge” according to best selling author, John Naisbitt.
Read moreData analytics might still be under appreciated as a valuable negotiation tool, yet more and more decision-makers are waking up to the power of data at the negotiating table. A
Read more“We are drowning in information but starved for knowledge” according to best selling author, John Naisbitt.
Read moreThe customer loyalty measurement, Net Promoter Score (NPS), has been a popular tool for customer satisfaction since its creation in 1993.
Read moreThe ability to access relevant and timely information is critical for business people to make fast and..
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The Summer Olympics kick off in Tokyo soon, and the world’s top athletes will command our attention once..
Read moreEvery company must have a model to price its goods - it's a method to form the best price for a product or..
Read moreThanks to covid, your sales team has likely had to embrace a more digitally focused sales approach.
Read moreAs the global marketplace changes and sales cycles get longer, now is the time to provide your sales team..
Read moreFor many sales leaders, the promising returns of big data have finally arrived.
Read moreWhen done effectively, relationship selling can help you build trust with customers, establish rapport,..
Read moreHow much do you know about business intelligence? Want to find out? Here's a fun way to learn more in the..
Read moreWhen your salespeople are on the road, at home and in the office, they need quick access to key data and..
Read moreFor HVAC and plumbing companies, parts and supplies are as numerous as they are varied. Through the use of..
Read moreCompanies generate huge volumes of data every day from a variety of sources and departments. In most..
Read moreThe difference between companies that prosper and those that don’t is often customer retention. Customer..
Read moreColony Tire and Service and Atlantic Tire Distributors is a leading provider of tires and services in..
Read moreBusiness sales teams vary in how they leverage inside sales versus outside sales. Whether these teams work..
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When it comes to making sense of your data, the first course of action for many mid-market business..
Read moreAs companies continue to use their systems and technology to achieve a competitive advantage and adapt to..
Read moreIn football, the New England Patriots are an upper-middle-market organization in terms of market size, yet..
Read moreData is critical to business operations, but that idea is not always shared by everyone across the..
Read moreInterdepartmental communication is the backbone of achieving company success. Companies with effective..
Read moreBuyer behaviour has changed – customers are more demanding and more empowered with technology, access to..
Read moreBusiness Intelligence (BI) depicts data visually so users can quickly recognize a trend or spot a..
Read moreThe automotive industry is changing rapidly, and today tire and auto service businesses need to accurately..
Read moreWhen leading a sales team, all roads must lead to revenue-generating opportunities. And with data..
Read moreBy empowering teams with actionable data, executives and managers enable their teams to make decisions..
Read moreBusiness intelligence software allows you to interrogate various data sources depending on your job..
Read more“Free BI trial, business analytics software for free, free BI reporting”– these offers are tempting..
Read moreSales managers need to be savvy and strategic to get ahead. Fortunately, there are many advanced data..
Read moreMIDFIX are experts in onsite and offsite supports for the mechanical and electrical industries, delivered..
Read moreTracking profit margins is a full-time activity in distribution. Out-of-date reporting systems with little..
Read moreImproving a sales team begins with improving the sales manager's ability to influence and empower the..
Read moreUnderstanding the reasons behind lost sales is critical to stopping the leak and increasing sales in the..
Read moreTruly understanding your customers is the best part of running a business and is one of the fundamental..
Read moreA business that brings in new customers, but is poor at retaining existing customers, is not likely to be..
Read moreERP systems are the backbone of most mid-market companies and run critical business functions like..
Perfecting the next flavour sensation is part of the day-to-day operations at Everest Ice Cream. However..
Read moreArran Isle Holdings (Arran) is an international building products group that employs around 600 employees
Read moreTo compete in today's competitive market place, it is critical that business people have access to an..
Read moreThe wholesale food industry is faced with many new challenges as a result of the pandemic, most notably a..
Read moreUsually a small percentage of customers drive the majority of a company’s profits. Upon closer inspection,..
Read moreWhile this many not be the definitive list of the top business intelligence blogs for 2020, it's certainly..
Read moreSales managers are resilient folk. For many, adapting to leaps in technology, economic volatility, and..
Read moreWhen business conditions change overnight, we can feel threatened and stressed. What was heartening about..
Read moreCQR Security Limited is a British manufacturer, making equipment for the security intruder market such as..
Read moreMyles Glashier, our co-founder and co-CEO explains the evolution and development of Phocas on the popular..
Read moreLitex Industries (Litex), designs, sources and manufactures ceiling fans, lighting fixtures and patio..
Read moreNatural born sales people have something that many people don’t have—charisma. They’re positive,..
Read moreIn the southern hemisphere, pool season is just around the corner. The POPS Group is an Australian..
Read moreMobile business intelligence or mobile sales enablement is defined as the capabilities and technologies..
Read moreThe power of the Phocas people has always been the company's secret sauce.
Read moreiQuip Group is an exciting new Australian wholesaler dedicated to supporting the paint, render and..
Read moreWholesale distribution companies make money when other businesses purchase their goods. Yet, in today’s..
Read moreCyber Monday is quickly become one of the largest online shopping days of the year. With a 17.9%..
Read moreGustave A. Larson Co is a leading distributor of commercial and residential HVAC parts and refrigeration..
Read moreFor sales managers, the ability to communicate about the progress of your team in an informative way is..
Read moreEastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have..
Read moreMany data analytics vendors give users the ability to measure everything but offer little guidance. Too..
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Businesses spend, on average, five times more money to acquire new customers, than they do to retain the..
Read moreSupply chain optimization means lowering costs and improving the performance of the production cycle with..
Read moreTo maintain an efficient supply chain and satisfy customers, companies must be assured of timely and..
Read moreWaiting for traditional reports is often a long and frustrating process because these reports are usually..
Read moreThe sales pipeline plays an essential role in any successful company – from the construction industry to..
Read moreSales manager tell us they need to see the facts, fast. Put simply, good analytics software needs to..
Read moreLitex Industries Limited is an extensive electrical products wholesaler located in Texas, USA. After the..
Read moreOver the course of our lives, we develop many types of relationships. Some of them long-term, others are..
Read moreCross-selling and upselling allows you to generate additional sales revenue by incentivizing existing..
Read moreIn the age of data, choosing not to invest in a quality business intelligence (BI) solution can mean your..
Read moreA budget is a financial plan for a defined period, normally a year, can be a quarter or month. It greatly..
Read moreEver had a staycation get out of hand? It started as a bit of fun, activities to keep the kids amused in..
Read more“Without big data, you are blind and deaf and in the middle of a freeway.” Geoffrey Moore, American..
Read moreBranches are the front lines of your business, leading the charge when it comes to customer touch points..
Read moreA business intelligence strategy is designed to give you the information you need and in a way that’s..
Read moreSales managers have difficult jobs keeping sales reps on the ground motivated as rejection is tiresome. ..
Read moreIn the plumbing and HVAC industry, companies must be able organize a great diversity of parts on offer and..
Read moreEnd of year celebrations and Christmas are great opportunities to catch-up with friends and family. We all..
Read moreThanks to our regular business intelligence software blog readers and those people who swing by when the..
Read moreuvex safety Australia makes and distributes high-quality products designed to keep people safe at work...
Read moreWant to live the future backwards? A lesson learned during my course at Stanford is how intuition affects..
Read moreIndustry-specific data analytics technology has advanced exponentially over the last decade. Before the..
Read moreTypically, having loads of data is overwhelming for a decision-maker, unless it can be consolidated and..
Read moreMost people feel pressure. The heart races, the body heats up, and you lose your train of thought. You..
Read moreWith ever increasing volumes of data, business intelligence (BI) software is becoming essential to help..
Read morePhocas received a Human Synergistics award for achieving a ‘constructive’ culture during three years of..
Read morePhocas data analytics is exhibiting at the UBT Trade Expo 2019 in Warwick this week. This three-day event..
Read moreThe ability to determine how much outstanding money is owed to your company is vital to the ongoing..
Read moreSales are a huge part of any business so nurturing a high performing sales team makes good sense. Yet most..
Read moreThe distribution of goods is a vital part of the global economy. Nonetheless, as wholesale markets..
Read moreYou don’t have to look very far to recognize the importance of data analytics in our world; from the..
Read moreAre you tired of all the emails that land in your inbox? How about only being notified when there is a..
Read moreComparison of sales information against targets has many benefits such as allowing individuals to be more..
Read moreYour branches are the frontline of your business, leading the charge when it comes to customer interaction..
Read moreA chain restaurant’s profitability often depends on its capacity to control costs. Data analytics provides..
Read moreMany sales reps have a certain way of doing things. Implementing new processes or adding new tools or..
Read moreSales methods must adapt to a rapidly changing marketplace. Therefore, it’s crucial that sales teams have..
Read moreData analytics offers valuable insights to help improve performance throughout a company. Because data..
Read moreBy taking control of your data, business people are better equipped to drive growth by developing..
Read moreChange can be hard, especially when it comes to technology. People get accustomed to certain processes and..
Read moreSome companies are known for good customer service, and then there are companies who are obsessed with..
Read moreA key benefit of data analytics is the ability to understand the needs of your customers. High performing..
Read moreGrocery wholesale distributors use networks for buying power and breadth of product range. For many..
Read moreIn today’s highly competitive marketplace, sales teams must have a way to stand out. Data analytics..
Read moreReal-time data analysis delivers key business insights so people can create informed business strategies...
Read moreIn the face of unstable market and economic conditions, companies need to use a number of measures to stay..
Read moreTo have fun this Valentine’s Day, we collated feedback from customers to develop a group love letter. The..
Read moreMany professionals subscribe to the notion that hard work will yield greater success. However, filling..
Read moreJanuary 4th marks national trivia day in the United States, and we're on board. Test your knowledge of..
Read moreHVAC/R company gets unprecedented insights into sales and counter promotions with Phocas.
Read moreWhen thinking of the term ‘data analytics' you may think of data science, big data, or the year-to-year..
Read moreSales teams are strapped for time. No one on the team can afford to invest hours on a sale that doesn’t..
Read moreCustomer loyalty is created by ensuring customer satisfaction. Customers who are pleased by exceptional..
Read moreIn recent years, business intelligence (BI) has become central to the operation of many successful..
Read moreThe leading organizations know their continued success relies heavily on their sales team making..
Read moreOne of the biggest concerns for sales leaders is making sure that their sales force is prepared when they..
Read moreWhen hearing the words ‘growing a business’, many executives think of selling more, and thus seeing larger..
Read moreAll sales managers, whether in retail, wholesale distribution or manufacturing, face the same pressure to..
Read moreBelieve it or not, data analytics has not always been valued by sales teams. Like many forms of enterprise..
Read moreHave you ever heard your sales team say: "We just want to get out there and sell without getting bogged..
Read moreFor many sales leaders, the promising returns of big data have yet to materialize. The move towards a more..
Read moreFor sales leaders, the ability to communicate about the progress of your team in an informative way is..
Read moreAt the heart of BI is the ability to turn raw data into actionable insights. How can these insights be..
Read moreAn original idea or product may be the key to launching a business, but without an outstanding team..
Read moreUpselling exists in various forms but the principle almost always remains the same. As open forum..
Read morePerformance reviews can result in feelings of fear as they may lead to a judgment that could affect your..
Read moreAs a sales manager, your number one goal should be influencing and empowering your reps to achieve greater..
Read moreSales are the key success factor for many businesses. Every sales focused organization is looking for ways..
Read moreSales consultants are a company’s frontline pitchman. It is their responsibility to work with prospects..
Read moreProfessional football coaches are ferocious users of data. They repeatedly watch replays analyzing every..
Read moreThere is a popular video that has made its way around the Internet that features a high-energy presenter..
Read more“The secret of getting ahead is getting started,” – Mark Twain. We live in a time where everywhere we..
Read moreTo most professional salesmen, the bottom line is winning the order from a customer. And yes, of course..
Read moreFor a sales director, the ability to communicate about the progress of your team in an informative way is..
With the start of the new year approaching fast, many companies are focused on planning and agreeing on..
Read moreEuropean Exhaust and Catalyst (Eurocats) are the UK's largest manufacturer of type approved aftermarket..
Read moreWhen talking to SME’s (and believe it or not some blue chip companies) about the tools they use to analyze..
Read moreRemember back in school when you got to go on a field trip? The fun and excitement of getting out of the..
Read moreIn an era where customers are more difficult to acquire and sales are harder to make, sales strategies..
It happens every year without fail. Tradeshow Season. How many do you attend? It's not just the tradeshows..
Read moreTake a quick peek at the two cartoons below - do these scenarios look familiar? It’s all too easy for us..
Like most things in life bigger is better. Take your wage for example. We all want more so we can buy..
Gathering customer data is one thing, but extracting business value from that data is the real key to..
Read moreThe choice between using hosted and on-premise solutions for computing has become a point of contention..
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