Q. What steps has Phocas taken to prepare for the implementation of the GDPR?
A: Respecting and protecting the privacy of our customers and their employees is central to the success of our business. As a business, we also recognize that the trust and confidence of our customers are of critical importance to our ongoing success.
We therefore welcome the GDPR as it seeks to provide individuals with additional transparency and control over their personal data. Obviously, complying with the strict new standards which the GDPR will impose presents a challenge for all businesses and their technology partners. As a business which supports many businesses in an online environment, we are meeting that challenge through our dedicated GDPR project team who have developed and are now implementing our GDPR preparation roadmap.
This roadmap has been formulated together with specialist data protection lawyers at White & Black and comprises three core stages of:
This project is ongoing. To date, we have already passed several key milestones, including:
We recognize that the GDPR contains significant challenges to many of our customers and as a third party provider supplying cloud-based systems we are committed through the process detailed above to provide GDPR compliant processes, systems and contracts for our customers by May 2018.