Examine accounts receivable over 90 days

Manage customer accounts in CRM by filtering and locating specific accounts, updating ownership, and reviewing activity. You can also access analytics for deeper insight into performance and create new accounts manually when needed. This enables you to refine your sales strategy and make data-driven decisions while working with customer accounts.

Discover how to make your customer segmentation more accurate by using threshold sets. Learn how to customise thresholds for different groups and ensure your insights reflect how each part of your business performs.

 

 

 

 

Discover how to turn customer insights into action by identifying key segments and creating CRM tasks in bulk. This approach helps you stay organised, prioritise follow-ups, and manage customer activity more effectively.

 

 

 

 

Learn how to use the Remove customers option to exclude specific customers from Insights calculations. You’ll see how exclusions immediately affect customer counts and revenue totals, and how removing customers differs from filtering by excluding them entirely from segmentation and Insights results.