Phocas received a perfect 50/50 score from customers in the newly released Data Analysis Shortlist Software Report by Capterra, a free online service that helps organizations find the right software.
The Capterra Shortlist is a proprietary research report made up of the top-performing software products based on the software’s popularity among its customers and ratings and reviews. Capterra uses exclusive data and trusted reviews from verified software users to build its shortlists, so buyers can confidently build their own criteria. You can read more about the methodology and the transition from Capterra's Top 20 to the Shortlist here.
Myles Glashier, CEO of Phocas says he’s gratified that customers have again scored Phocas 50 out of 50.
“What the customers and users say about our software is very important. A perfect review score of 50/50 is terrific and we’re very pleased to get this endorsement. Phocas software brings vast amounts of data together so all people in a business can view the same metrics and then act."
Myles Glashier, CEO, Phocas Software
Phocas is ranked as an emerging favorite in this report meaning we rate highly in satisfaction but are perhaps not as well known as some other products. Capterra uses its own own search methodology to classify products based on average monthly search volume for a standardized set of keywords for each product, as well as the position of the vendor’s domain on the search engine results page (SERP) for each keyword.
"The Phocas data analysis tool is created for manufacturers, distributors and retailers so by addressing the data issues of these niche markets, it's unlikely that we’d have the highest web search ranking but to achieve the perfect review score from users is what matters to us,” explains Myles.
Here’s some examples of what the users have to say about Phocas and this feedback is featured in the 2021 Capterra Shortlist: Data Analysis Software.
Phocas is BI software that lets me do it the way I want to do it. Being able to run reports in minutes instead of hours has saved me so much time. It helps me work more efficiently. What I most like about Phocas is I can get to the information I need by how I think about it. While someone else in my company can get to the same exact information in a totally different manner. The great thing is we get to the same exact information.
Mike, IT Manager, Wholesale
Phocas has increased our productivity. It has opened the door for getting information to our teams much faster and it also created a new full-time position for data analysis. The flexibility of being able to create our own databases and adding to existing databases has increased our ability to share information to our teams in an easy to view format instead of sending spreadsheets that some people did not look at. It is very easy to use. I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and the Phocas support and documentation is outstanding. The product gives us the information we need which is faster than doing it in our ERP.
Bill, Business Optimization Manager Warehousing, HVAC
My overall experience with Phocas has been excellent, we use the system to monitor growing and declining sales to protect our business and easily identify buying gaps to help increase sales.
Ease of use, speed of reporting and level of detail available that can be accessed. Automated reporting saves a lot of time. Support from the account managers when required is excellent.
Jason, Area Manager, Automotive Distribution
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*The content for the 2021 Shortlist report is derived from independent research and user testing; end-user reviews and ratings; and vendor-supplied and publicly available product and company information applied against a documented methodology. The results do not constitute an endorsement by Gartner or any of its affiliates.