Phocas helps all teams at NEFCO take charge of their own data

Melissa McLain, ERP Eclipse Analyst at NEFCO, a leading construction supply company serving mechanical, electrical and plumbing contractors across the US, believes that everyone working in distribution needs access to business intelligence. For Melissa, the numbers reveal what conversations sometimes can not such as whether customers are growing or drifting. Since adding Phocas Analytics to NEFCO's existing ERP the sales, purchasing and operations teams now have visibility into variances, stock changes and customer behaviour, giving them the ability to act immediately on any anomalies.

NEFCO's Director of Inventory checks Phocas daily to monitor how inventory value shifts across the company's many branches. In the warehouse, Melissa has trained DC staff to track picks by zone, identify where forklifts are needed and move the top 100 picked items into more accessible locations improving workflows. What makes Phocas work across such different teams and roles, Melissa says, is that Phocas is intuitive enough for people to take charge of their own data and shape it around how they actually work.