Building supplies distributor Eddy Group uses Phocas to improve data access and better serve customers

Krystyna LeBlanc, Chief Information Officer and Director of Ecommerce and Marketing at Eddy Group Limited, shares how Phocas is helping teams access the data they need without relying on IT.

Eddy Group is a family-owned distributor with over 130 years in business and eleven locations across Eastern Canada. With Phocas connected to their Klipboard system, everyone can easily access real-time data insights across sales, purchasing, inventory, accounts receivable and accounts payable.

Sales teams no longer have to wait until the next month to understand how they are performing. With custom dashboards tailored to their needs, they can track customer activity and performance whenever they need to. This has made a big difference in how the team prepares for meetings and stays on top of account management.

Krystyna also highlights how Phocas helped the team identify and fix a costly margin error within minutes. Phocas AI also allows people to type questions and immediately find the information they need. Tools like Phocas give Krystyna confidence that the data is accurate, trustworthy and always within reach.