The Customer shall:
(a) ensure that any information it provides in the Order Form is complete and accurate;
(b) co-operate with Phocas in all matters relating to the Professional Services and provide Phocas with prompt feedback to its requests;
(c) provide Phocas with access to the Customer System as may be requested by Phocas in relation to the provision of the Professional Services;
(d) in the event that any Professional Services are provided on the Customer’s premises, provide Phocas with safe and adequate space, power, network connections, materials, CPU time, access to hardware, software and other equipment as Phocas may reasonably request for the performance of the Professional Services;
(e) provide Phocas with such information and materials and assistance from qualified personnel familiar with the Customer System as Phocas may reasonably require in order to supply the Professional Services, and ensure that such information is complete and accurate in all material respects;
(f) prepare the Customer System for the supply of the Professional Services;
(g) ensure that any Customer Dependencies are fulfilled; and
(h) obtain and maintain all necessary licences, permissions and consents which may be required for the Professional Services before the date on which the Professional Services are to start.
If Phocas’s performance of any of Professional Services is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
(a) without limiting or affecting any other right or remedy available to it, Phocas shall have the right to suspend performance of the Professional Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or delays Phocas’s performance of any of its obligations;
(b) Phocas shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from Phocas’s failure or delay to perform any of its obligations as set out in this clause 3.2; and
(c) the Customer shall reimburse Phocas on written demand for any costs or losses sustained or incurred by Phocas arising directly or indirectly from the Customer Default.