Topics: Business Intelligence Basics, ERP - CRM
Topics: Business Intelligence Basics, ERP - CRM
Eastern Industrial Supplies opened its doors in 1980 in Greenville, South Carolina and has grown to have branches in six different states across America. Eastern specializes in the quality distribution of pipe, valves, fittings and commercial plumbing products. Two years ago, it set up an e-commerce division which has helped maintain healthy growth. Data drives the decision-making, as everyone relies on Phocas data analytics to validate responses and add value to their work.
Read moreTopics: Case Study, Job Role - Sales, Job Role - IT, Industry - HVAC/Plumbing, ERP - Epicor, decision-making
Phocas partner, Epicor enterprise software compiles the 'Epicor Global Growth Index' annually. The index is used to assess the state of growth in the manufacturing, distribution, retail and e-commerce industries along with what trends impact the bottom line. The 2020 report’s findings show that companies across the globe are investing in technology and IT infrastructure to offset the impacts of global volatility, such as covid-19 and supply chain disruptions. Data analytics is also driving growth and proving worth the investment for most organizations, by optimizing operations (42.7%), increasing sales (44%) and improving profitability (45.3%).
Read moreTopics: ERP - Epicor, data analytics
The electrical supply market is constantly evolving. IBISworld reports that US electrical equipment wholesaling sales are expected to decline by 4.3% this year and may face further disruption due to a drop in demand from the construction industries. Electrical businesses need data insights to refine sales strategies in order to win contracts of the electrical supply projects in market.
Read moreTopics: Job Role - Sales, Industry - Electrical
When our CEO explains to his young kids what his day looks like tomorrow — presenting at an APAC culture and leadership conference about enhancing the Phocas culture during rapid growth — they think it sounds boring. So, in typical Phocas fashion, 'Marvellous Myles', the co-founder and co-CEO and 'Keeping-it-real Karen', chief people officer took on the challenge of making the presentation lots of fun. The outcome is an honest discussion packed with excellent insight into Phocas’ data culture, explaining the levers Phocas uses to make people feel good about data – inside and outside of the business.
Read moreTopics: Job Role - Executive, Job Role - HR
Many data analytics vendors give users the ability to measure everything but offer little guidance. Too much choice can be overwhelming for new users. Instead, we recommend determining the metrics that matter to your business and to get you started; Phocas helps you establish KPIs in the data analytics solution.We have three pillars that serve as guideposts to help you decide what to measure. So every area of your business from sales, inventory management to finance is measuring core KPIs that contribute to the overall success of the business.
Read moreTopics: Business Intelligence Basics, Job Role - Sales, Job Role - Executive, Job Role - Inventory/Operations, Job Role - Marketing
Topics: Case Study, Industry - Wholesale Distribution, Job Role - Sales, Job Role - IT, Job Role - Inventory/Operations
Businesses spend, on average, five times more money to acquire new customers, than they do to retain the ones they have. Therefore, it is critical that managers make certain they are meeting their customers’ needs. With detailed insight into customers’ buying habits, your sales team has the knowledge necessary to solve your customers’ problems and generate the most sales opportunities. Measuring lost sales enables your sales team to identify when and where they are falling short, so they are able quickly remedy any issues to the customer’s satisfaction.
Read moreTopics: Job Role - Sales, data analytics
Enterprise resource planning (ERP) systems don’t just help your business manage financials, inventory, customers and other key factors — it’s also a wellspring of data. There are insights in your cloud ERP data that could be used to make more timely and informed decisions, address new opportunities and improve your operations over time. But sourcing, processing and analyzing all of this data can feel intimidating. Learn more about how a data analytics tool alongside your ERP system can make you feel good about data.
Read moreTopics: Business Intelligence Basics, Job Role - IT, Dynamic reporting
