How data analytics is evolving
To compete in today's competitive market place, it is critical that business people have access to an accurate and holistic view of operations. The key element to sifting through a massive amount of data to gain this level of transparency is a robust analytics solution. As technology is constantly evolving, so too are data analytics solutions.
In this blog, we will discuss three types of data analytics and the emerging role of artificial intelligence (AI) in processing the data.
As the name suggests, descriptive analytics describes what has happened in the past. This is accomplished by taking raw historical, whether from five minutes or five years ago, and presenting an easy-to-understand, accurate view of past patterns or behaviors. By understanding what's happened, we can better understand how it might influence the future. Many Phocas customers use descriptive analytics to understand customer buying patterns, sales week-over-week, historical cost-to-serve, supply chain patterns, financials, and much more.
This is the ability to accurately forecast or predict what could happen moving forward. Understanding the likelihood of future outcomes enables the company to better prepare based on probabilities. This is accomplished by taking the historical data from your various silos such as ERP, CRM, and POS, and combining it into one version of the truth. This enables users to identify trends in sales, forecast demands on the supply chain, purchasing and inventory level based on a number of variables.
Decision-makers also need to re-forecast on-demand or run rolling forecasts. Finance teams that are preparing budgets in data analytics solutions are benefitting from all the data they can access.
The financial data analytics software allows the budgets and forecasts to be live — making re-forecasting more straight-forward because it’s clear what’s budgeted and what’s achieved for the year-to-date. Many finance teams are also carrying out ‘scenario’ or ‘what-if analysis’. The data analytics tool enables them to determine what would a margin look like if they did ‘X’, so managers can make measured judgements and better predict the next 12 months.
This solution is the newest evolution in data analytics. It takes previous iterations to the next level by revealing possible outcomes and prescribing courses of actions. In addition, this solution will also show why it will happen. Prescriptive analytics answers the question: What should we do? Although this is a relatively new form of analytics, larger retail companies are successfully using it to optimize customer experience, production, purchasing and inventory in the supply chain to make sure the right products are being delivered at the right time. In the stock market, prescriptive analytics can recommend where to buy or sell to optimize your profit.
All three categories of analytics work together to provide the guidance and intelligence to optimize business performance.
Where AI fits in
As technology continues to advance, AI will become a game-changer by making analytics substantially more powerful. A decade ago, analytics solutions only provided descriptive analytics. As the amount of data generated increased, solutions started to develop predictive analytics. As AI evolves, data analytics solutions are also changing and becoming more sophisticated. BI software vendors are currently posturing to be the first to market with an AI offering to enhance prescriptive analytics.
AI can help sales-based organizations by providing specific recommendations that Sale Representatives can act on immediately. Insight into customer buying patterns will allow prescriptive analytics to suggest products to bundle which ultimately leads to an increase in the size of an order, reduce delivery costs and number of invoices.
Predictive ordering has enabled companies to send products you need before you order them. For example, some toothbrush or razor companies will send replacement heads in this way. They predict when the heads will begin to fail and order the replacement for you.
If you are considering enhancing your data analytics capability and adding artificial intelligence, we encourage you to seek out a software vendor that offers you industry-matched data analytics that is easy and intuitive for everyone to use. This means dashboards, scorecards, alerts developed with the standard KPIs for your industry, pre-built.
Collaborating to customize the software to fit your business and augmenting with newer predictive analytics and machine learning-based AI happens next.
To find out more data analytics trends for 2021 and beyond download this ebook: Top BI and data trends for 2021 and beyond.
Top BI and data trends
Fill out the form below to download the eBook.
We make people feel good about data
Behler-Young connects Amazon Alexa and Phocas BI with great results
Can you have a conversation with your business intelligence solution while driving? Behler-Young sales people do. Robert Wright, a Senior Application Developer and Analyst at Behler-Young, integrated Amazon Alexa with Phocas, a business intelligence solution for manufacturers, distributors and retailers. With critical data only a question away, they always know what's going on even when they're on the road.Read more
How measuring human capital value added can bring a competitive advantage
Change is a constant in business and in the last two years, change has been exponential. People are navigating new channels, new tools, new customer behaviour and new workplaces so it’s reasonable for many business leaders to question some of the metrics being measured.Read more
Finance Business Partnering: An ultimate guide
Let’s face it: most teams work in silos.Read more
5 things you need for better financial reporting (and how to get them)
How much time does your finance team spend collecting, sifting, and analyzing data?Read more
Find out how our platform gives you the visibility you need to get more done.Get your demo today