Phocas in the BARC Analytics & AI Survey 27

Top-ranked results. Real customer outcomes.
Phocas achieved 2 top-ranked and 15 leading positions across 2 peer groups in BARC The Analytics & AI Survey 27 – the world's largest independent survey of analytics and business intelligence software users.
Here's a snapshot of what Phocas customers reported on our analytics software:
- 100% said they achieved faster, more accurate reporting, analysis or planning with Phocas
- 91% improved operational efficiency with Phocas
- 91% improved data quality and trust in their data with Phocas
- #1 for product satisfaction in the Report & Dashboard Focus peer group
- #1 for performance & scalability in the Report & Dashboard Focus peer group
An exceptional tool which will enhance your knowledge of your own company and enable you to make meaningful commercial decisions.
Ranked #1
for product satisfaction and performance & scalability
Phocas customers rated our analytics software #1 for both product satisfaction and performance & scalability. What they valued was software that's fast under load and reliable enough to trust with day-to-day reporting.
When your BI tool performs well under real data volumes, your team spends less time waiting and more time working. Phocas scored 8.65 for performance & scalability – the top score in the Report & Dashboard Focus peer group – and 8.9 for product satisfaction, also #1 in that peer group.
Phocas was also rated a leader for user experience (8.1), a BARC measure that combines ease of use, self-service, flexibility and performance into a single score.
Seamless integration to ERP systems. Quick access, short query time. The easiest tool to roll out into operational space.
Customer reported stats
achieved faster, more accurate reporting, analysis or planning with Phocas
improved operational efficiency with Phocas
improved data quality and trust in their data with Phocas
Customer value within the BARC results
BARC The Analytics & AI Survey 27 reported not only on KPIs, but also the business outcomes Phocas customers achieved from using the software. Here are some of their results:
- 100% achieved faster, more accurate reporting, analysis or planning with Phocas*
- 91% improved operational efficiency with Phocas*
- 91% improved data quality and trust in their data with Phocas*
*Based on the aggregate of, 'fully,' 'somewhat,' and 'to a large extent.'
— Project Manager, IT, Construction, > 2,500 employees at BARC Analytics & AI Survey 27.
Download Phocas highlightsResults that come from your peers
What BARC found
- Top ranked – Product Satisfaction
Highest position in the Report & Dashboard Focus peer group - Top ranked – Performance & Scalability
Highest position in the Report & Dashboard Focus peer group - Leader – Customer satisfaction
#2 in the Report & Dashboard Focus peer group - Leader – Implementer support
#2 in the Report & Dashboard Focus peer group - Leader – Sales experience
#2 in both the Report & Dashboard Focus and Midsize/Departmental peer groups
What it means for you
- Top ranked – Product Satisfaction
A reliable platform your team trusts to embed into their workflow - Top ranked – Performance & Scalability
Reports and dashboards that stay fast as your data grows - Leader – Customer satisfaction
Support and service that holds up after the sale, not just during the pitch - Leader – Implementer support
A smooth path from kickoff to go-live with streamlined, quick and easy implementation - Leader – Sales experience
Your experience with a vendor during the sales process can be a signal for everything that follows
| What BARC found | What it means for you | |
| Top ranked – Product Satisfaction | Highest position in the Report & Dashboard Focus peer group | A reliable platform your team trusts to embed into their workflow |
| Top ranked – Performance & Scalability | Highest position in the Report & Dashboard Focus peer group | Reports and dashboards that stay fast as your data grows |
| Leader – Customer satisfaction | #2 in the Report & Dashboard Focus peer group | Support and service that holds up after the sale, not just during the pitch |
| Leader – Implementer support | #2 in the Report & Dashboard Focus peer group | A smooth path from kickoff to go-live with streamlined, quick and easy implementation |
| Leader – Sales experience | #2 in both the Report & Dashboard Focus and Midsize/Departmental peer groups | Your experience with a vendor during the sales process can be a signal for everything that follows |
| Talk to an expert |
From setup to success in weeks
Phocas was rated a leader for implementation success across the Report & Dashboard Focus peer group – the result of a structured rollout that starts with your ERP and your data, not a blank slate.
You're not handed software and left to figure it out. Our team does the heavy lifting, typically getting businesses live in weeks, not months.
It pulls data significantly faster than the BI tools built into our ERP system and doesn‘t tie up system resources. I also like the ability to quickly manipulate the date to find the exact information a user is looking for.
Phocas in the BARC Analytics & AI Survey 27
See how Phocas performed in the world's largest independent Analytics & AI software survey.
Frequently asked questions
The BARC Analytics & AI Survey is an independent annual user survey of analytics, reporting and business intelligence software published by BARC (Business Application Research Center). It collects ratings from real software users and publishes results as a buyer's guide, not analyst opinion. More information at barc.com/reviews.
The survey measures user ratings across 30 KPIs, including product satisfaction, performance & scalability, vendor support, implementer support, recommendation, customer satisfaction, sales experience, analytics, embedded analytics, self-service, user experience, implementation success and price to value. Scores reflect what respondents reported, normalised within each peer group.
Phocas achieved 2 top-ranked positions and 15 leading positions across 2 peer groups in the BARC Analytics & AI Survey 27. Phocas was top-ranked for product satisfaction and performance & scalability in the Report & Dashboard Focus peer group, and a leader for customer satisfaction, recommendation, sales experience, implementer support, self-service, vendor support, analytics, embedded analytics, user experience, implementation success and price to value.
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