Phocas helps Kincrome identify new sales opportunities

Michael Hayes, General Manager of Operations at Kincrome Tools and Equipment, shares how Phocas drives daily decision-making and operational efficiency. Each morning, the team reviews executive KPIs in Phocas, covering everything from sales and margins to stock levels and customer profitability. "It really drives our day." Phocas has transformed its warehousing operations by enabling daily tracking of order turnaround and staff efficiency. It also helps identify opportunities with customers and product ranges, ensuring the business stays agile in a changing market. "Using Phocas makes me feel like I'm in control of our business.”