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CRM How PSS Industrial Group uses Phocas for clear visibility of supply chain performance
Melanie Baker, Director of Supply Chain at PSS Industrial Group, explains how her team is using Phocas Analytics to review hourly productivity management.
Melanie was searching for a business intelligence tool that was intuitive, flexible and easy for her team to adopt without extensive training. Phocas stood out as a solution that could be used every day, helping the team adapt quickly and work more efficiently.
With dashboards Melanie is able to sit down with supplier partners and show their performance live on screen, using dashboards and real-time KPIs. This creates more transparent and productive conversations, keeping relationships strong.
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