Business Intelligence Blog

ICU Medical is a leading global medical devices and accessories company selling medical devices for oncology, vascular therapy and critical care. The company has thousands of products in its portfolio so turned to industry-specific business intelligence software to track its business performance. Creating mobile BI dashboards has significantly changed the way ICU do business because now everyone has access to accurate real-time data; decision-making is the responsibility of all.

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Topics: Case Study, Job Role - Finance, decision-making, Dynamic reporting, business intelligence dashboards, data visualizations

To monitor the performance of its business, Whiting Holdings, an Australian steel distributor, consolidated all its financial, sales and inventory data into one platform. By harnessing technology and implementing data analytics, the finance team automates its month end and statutory reporting which helps get to the source of the data faster and make clear decisions.

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Topics: Case Study, Job Role - Finance, Dynamic reporting, data analytics, data visualizations, Inventory Management

Dayla Drinks is an independent on-trade drinks distributor specializing in the procurement and supply of over 3,000 products such as beer, spirits and soft drinks. The company recognizes the importance of data to its operations so it can be flexible and provide excellent service to its customers across the United Kingdom. Phocas data analytics helps the Dayla team carry out margin analysis and recommend a greater variety of products to its customers. The whole business can see where profit margins are down and focus on areas of the business that need the most attention.

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Topics: Case Study, Industry - Food and Beverage, ERP - Merlin, data analytics, business intelligence dashboards

In 2008, the founders of Obex Protection in Worcester saw the potential for better glazing and façade sealing technology for the construction market in the United Kingdom. A base range of products was on offer, but the market was primed for innovation with customers needing better, more tailored offerings.Today, the company has 28 people in the UK, a remote facility in Australia and a salesperson covering France. The Obex Protection team uses Phocas business intelligence dashboards to quickly understand how the business is tracking across its three international divisions.

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Topics: Case Study, Industry - Manufacturing, Industry - Building & Industrial Supplies, Dynamic reporting, data analytics, business intelligence dashboards

Muk is an Australian haircare brand, established in 2006. Its products are designed for hairdressers and include everything from the technical 100 plus range of hair colours to hairdryers and speciality shampoos and conditioners. The company has limited supply issues as a result of the pandemic because factories and warehouses are operating. Still, the industry is facing a dramatic drop in the traditional demand for products due to the disruption to hairdressing salons. Muk is using data analytics to recommend the best product mix for customers and to boost the morale of its sales reps.

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Topics: Case Study, Industry - Wholesale Distribution, ERP - MYOB EXO, Job Role - Executive, data analytics

Independent wholesaler American Metals Supply (AMS) provides sheet and coil steel, prefabricated duct and fittings, and HVAC products to commercial construction projects. The company operates out of eight locations serving customers in twelve states across the middle of the U.S. Typically, over half of AMS inventory is tied up in raw steel. The rest consists of flex duct, pipe fittings, prefab fittings, venting, spiral pipe, connection systems and other products used by HVAC contractors. Critical during this time is inventory optimization, monitoring closely what’s on hand, as well as projected inventory levels to uncover areas to address.

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Topics: Case Study, Industry - Wholesale Distribution, Industry - HVAC/Plumbing, Industry - Building & Industrial Supplies, Job Role - Inventory/Operations, data analytics

For the past 55 years, Equipment Controls Company (ECCO) has provided natural gas measurement products, gas control products, and data acquisition products and services to a variety of utility and non-utility customers. Success, especially during the difficult times is a function of the company's culture and principles built on a commitment to customer relationships. Reliable data visualization tools help ECCO navigate the changing marketplace and keep the business moving.

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Topics: Case Study, Business Intelligence Basics, Industry - Wholesale Distribution, Job Role - Executive

Since the coronavirus outbreak in January 2020, Bunzl Safety has experienced unprecedented demand for its personal protective equipment (PPE) products. Having clear visibility into business performance has never been more important for the safety specialist. Bunzl uses business data analytics to get a 360-degree view of its operations so it can fulfil orders and look after its loyal customers.

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Topics: Case Study, Industry - Wholesale Distribution, data analytics

Gold Medal International (Gold Medal) is a premier apparel supplier to leading department stores and sporting goods retailers across the U.S. As COVID-19 has taken center stage around the world, the team leading the third-generation family-owned business has relied heavily on its reputation with retail customers and the industry to instill confidence in the future. Data analytics has helped it understand its situation and move fast.

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Topics: Case Study, Business Intelligence Basics, Industry - Wholesale Distribution, Job Role - Executive, Industry - Retail, decision-making, data analytics

This Phocas blog highlights how one of our customers in wholesale distribution is coping with the new challenges of the COVID-19 crisis. The purpose is to outline specific issues, different strategies and to share knowledge. Team Medical Supplies is supporting its loyal customer base, who need its products more than ever to carry out essential health services during the crisis. Past purchasing data helps equitably distribute the highly sort after products and underpins the commitment to ethical decision making.

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Topics: Case Study, Business Intelligence Basics, Industry - Wholesale Distribution, decision-making, data analytics