ConvaTec is a global medical products and technologies company with innovations that advance wound care, stoma care, continence and critical care. ConvaTec deployed Phocas in 2015, and the following year, the company’s 30-plus sales team achieved record sales. The success was attributed to better visibility of their data and the ability to use data to support pricing decisions.
Read moreTopics: Case Study, Job Role - Finance, Industry - Health and Medical, ERP - SAP
ConvaTec is a global medical products and technologies company with innovations that advance wound care, stoma care, continence and critical care. ConvaTec deployed Phocas in 2015, and the following year, the company’s 30-plus sales team achieved record sales. The success was attributed to better visibility of their data and the ability to use data to support pricing decisions.
Read moreTopics: Case Study, Job Role - Finance, Industry - Health and Medical, ERP - SAP
Typically, having loads of data is overwhelming for a decision-maker, unless it can be consolidated and presented in a way that is useful and makes a point. One of the communication lessons from the Challenger disaster in 1986 is the way unclear information provided to NASA, affected the decision to go ahead with the launch of the rocket. The horror of the catastrophe overshadows the story of how it happened. Academics and journalists tend to focus on the political or economic bias of the decision-makers as the root cause. Not on the data presentation, and how the critical factor of temperature and how it affects O-ring performance, was not made clear to the rocket scientists.
Read moreTopics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive
Locksmith Supply Company (LSC) is a thriving 93-year-old security hardware distributor for the locksmith industry. To manage the 20,000 lines of stock and serve customers well, the owners made a strategic decision to harness business data and turn it into useful information. Data engineer, Gordon Howell explains “having those higher facts to back up what we're doing and being agile to use the on-hand data does help us make proper decisions.”
Read moreTopics: Case Study, Industry - Wholesale Distribution, Job Role - IT, ERP - Epicor
Most people feel pressure. The heart races, the body heats up, and you lose your train of thought. You feel pressure when you’re put on the spot in a meeting or playing the final hole in golf - when you are one stroke ahead. In both situations, we often panic and can’t think straight. However, we can harness these feelings effectively if we follow the Red-Blue model created by Dr Ceri Evans. This simple yet powerful method was used by the All-Blacks to win the 2011 World Cup. On the eve of the 2019 Rugby World Cup, I hope we can all stand up to the pressures that come our way.
Read moreTopics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive
According to IBISWorld the electrical wholesale industry generated $219bn in the last 12 months in the US, UK and Australia and has an expected annual grow rate of two per cent. Those using data analytics are reportedly getting a $9 return for every dollar spent. Here's how traditional electrical supply companies are transforming their operations with data.
Read moreTopics: Case Study, Industry - Wholesale Distribution, Industry - Electrical
As Loeb Electric grew and data inquiries increased, the company needed better technology. The company was ready to try a different approach to Excel and CRM for analysis and reporting. After evaluating a variety of solutions, Loeb choose Epicor Data Analytics (EDA) powered by Phocas which integrates with its Epicor Eclipse ERP system.
Read moreTopics: Case Study, Industry - Wholesale Distribution, Industry - Electrical
Midway Dental is a second-generation company and the fastest-growing full-service dental supply company in the United States. This growth has come from the consolidation of the industry and Midway supplying much larger customers. It is also a result of Midway having greater visibility of its data, which was achieved by adding Epicor Data Analytics (EDA), powered by Phocas, to the company’s Epicor Prophet 21 (P21) backbone.
Read moreTopics: Case Study, ERP - Epicor Prophet 21, partners
Having a pulse on everything that is going on across sales, inventory, accounting and warehousing is critical to a growing and connected company. The ability to use data to answer questions about virtually every aspect of operations helps eliminate the gut feel from decision-making.
Read moreTopics: Case Study, Industry - Wholesale Distribution, Industry - HVAC/Plumbing
Many customers using Epicor ERPs (Prophet 21 , E10, Eclipse and iScala) are benefiting from the partnership between Phocas and Epicor. We now have manufacturers, distributors and retailers up and running with Epicor Data Analytics (EDA), our white-labeled version of Phocas offered to Epicor customers. We are excited to share the experience of household name, WD-40™.
Read moreTopics: Case Study, Industry - Consumer Goods
Data analytics is increasingly important for KYB Americas with the insights helping the sales team to uncover new customer service opportunities and increase orders.
Read moreTopics: Case Study, Industry - Manufacturing, Industry - Wholesale Distribution
