When decision making is so tough that even rocket scientists get it wrong
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When decision making is so tough that even rocket scientists get it wrong

Typically, having loads of data is overwhelming for a decision-maker, unless it can be consolidated and presented in a way that is useful and makes a point. One of the communication lessons from the Challenger disaster in 1986 is the way unclear information provided to NASA, affected the decision to go ahead with the launch of the rocket. The horror of the catastrophe overshadows the story of how it happened. Academics and journalists tend to focus on the political or economic bias of the decision-makers as the root cause. Not on the data presentation, and how the critical factor of temperature and how it affects O-ring performance, was not made clear to the rocket scientists. 

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Topics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive

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When decision making is so tough that even rocket scientists get it wrong

when-decision-making-is-so-tough-that-even-rocket-scientists-get-it-wrong

Typically, having loads of data is overwhelming for a decision-maker, unless it can be consolidated and presented in a way that is useful and makes a point. One of the communication lessons from the Challenger disaster in 1986 is the way unclear information provided to NASA, affected the decision to go ahead with the launch of the rocket. The horror of the catastrophe overshadows the story of how it happened. Academics and journalists tend to focus on the political or economic bias of the decision-makers as the root cause. Not on the data presentation, and how the critical factor of temperature and how it affects O-ring performance, was not made clear to the rocket scientists. 

Read more

Topics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive

Transform your IT team into a strategic asset

transform-your-it-team-into-a-strategic-asset

As advancements in technology continue to alter the way we do business, the role and function of the IT department must also adapt. IT managers need to consider ways to shift the IT department from the role of a cost center to a strategic asset. By developing innovative strategies that marry technology with business goals, your IT department can be your company’s competitive edge and drive efficiencies and superior customer service.

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Topics: Job Role - Finance, Job Role - IT

LSC unlocks Epicor data and improves company-wide decision making with Phocas

every-department-at-lsc-uses-phocas-to-work-smarter

Locksmith Supply Company (LSC) is a thriving 93-year-old security hardware distributor for the locksmith industry. To manage the 20,000 lines of stock and serve customers well, the owners made a strategic decision to harness business data and turn it into useful information.  Data engineer, Gordon Howell explains “having those higher facts to back up what we're doing and being agile to use the on-hand data does help us make proper decisions.”

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Topics: Case Study, Industry - Wholesale Distribution, Job Role - IT, ERP - Epicor

4 tips to get the most value from your ERP system

four-tips-to-get-the-most-value-from-your-ERP-system

While ERP systems support a wide variety of administrative and operational processes, many aren’t designed for the untrained user. Instead, enterprise systems are often managed by the IT department. Additionally, the reporting capabilities of ERPs is limited. An ERP can’t perform the deep-dive analysis that leads to actionable intelligence. A complementary business intelligence (BI) solution that converts raw data into easy-to-understand information ensures everyone in the business can harness the value in the ERP system.

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Topics: Industry - Wholesale Distribution, Job Role - IT

What the All-Blacks can teach us about making decisions under pressure?

what-the-all-blacks-can-teach-us-about-making-decisions-under-pressure

Most people feel pressure. The heart races, the body heats up, and you lose your train of thought. You feel pressure when you’re put on the spot in a meeting or playing the final hole in golf - when you are one stroke ahead. In both situations, we often panic and can’t think straight. However, we can harness these feelings effectively if we follow the Red-Blue model created by Dr Ceri Evans. This simple yet powerful method was used by the All-Blacks to win the 2011 World Cup. On the eve of the 2019 Rugby World Cup, I hope we can all stand up to the pressures that come our way.

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Topics: Case Study, Job Role - Sales, Job Role - IT, Job Role - Executive

How IT Managers can slash reporting times

how-it-managers-can-slash-reporting-times

The IT manager is often burdened with ad hoc report requests and solving organizational data challenges. These tasks take you away from important jobs like improving the business by adding or upgrading systems or driving efficiencies with your tech stack. 

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Topics: Job Role - IT

Phocas BI tool proves its value for manufacturers, wholesalers

Phocas-BI-tool-proves-its-value-for-manufacturers-wholesalers

The following article is reproduced from TechTarget, a respected tech news website which provides independent content and analysis. The article highlights how Phocas has built trust and a strong reputation with leaders and IT managers in manufacturing, wholesale and retail.

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Topics: Job Role - IT, Industry - HVAC/Plumbing, Strategy, Management and Performance, Job Role - Executive

How to foster data competency in your organization

it-managers-how-to-foster-a-data-driven-competency-in-an-organization

Being data driven means promoting fact-based decision making, driving user adoption of an analytics solution, and ensuring staff can gain insights from data. While this may look like a big managerial responsibility, it does not need to be a resource intensive task.

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Topics: Job Role - IT

Integrating your tech: is your stack working together to deliver data results?

Integrating-your-tech-is-your-stack-working-together-to-deliver-data-results

In a manufacturing or wholesale business, there is a lot of information to keep track of. As an IT manager, you might find that everyone is looking to you for all the answers too, which can be stressful. However, as we all know, it’s very difficult to provide solutions when the information you are looking for is scattered everywhere. This can include everything from spreadsheets  to CRM to your Enterprise Resource Planning (ERP) system.

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Topics: Job Role - IT, Strategy, Management and Performance

Established BI solutions vs. in-house development

Established BI solutions vs in-house development

Management teams are no longer questioning whether or not to dig into the data; rather it’s which is the best tool to use for their businesses: an established, dedicated data analytics solution or software developed in-house. IT managers usually lead the project to find the best solution for the ERP and tech stack. Have you considered the resources, usability, scalability and cost associated with each path?

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Topics: Business Intelligence Basics, Job Role - IT, Strategy, Management and Performance, Job Role - Executive

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