How e-commerce team use Phocas to empower teams with self-service data

Bethany Wozney, e-Commerce Product Data Manager at Eastern Industrial Supplies explains how Phocas is allowing more people to access and use data.

Bethany outline how Phocas helps departments outside of IT build their own reports and dashboards, without needing technical skills or coding knowledge. With real-time data integration from Epicor Eclipse, teams can track performance, customer sales history and top-selling products on demand.

In ecommerce, Phocas has replaced slow and limited ERP reporting with dynamic dashboards that offer instant visibility by product type, location and branch. 

With Phocas AI, users can now ask simple questions to uncover insights without needing to dig through dashboards or reports. Bethany has led training sessions across departments and has seen firsthand how the easy-to-use data tools are making work more efficient for everyone.