IT leaders tell us that they spend more time on reporting requests than they can afford. While they truly want to meet demands from senior management, reporting requests can become tedious and time-consuming due to a communication gap or the sheer volume of requests.
Ongoing reporting requests leaves IT leaders pressed for time. Alongside the additional pressure to complete other tasks and projects, work-life balance may turn into a work-work balance.
Below, we outline some of the common statements we get from IT managers and CIOs before they purchase business intelligence. We offer a rebuttal based on the experiences of the many IT leaders who have made the switch to Phocas business intelligence
Statement: If I introduce a new reporting tool into my business, how will it affect me and my staff?
Rebuttal: Many IT managers find that implementing Phocas allows them to use their resources more effectively. For example, IT leaders often introduce Phocas into their businesses and find their team has more time to focus on security, risk mitigation and on maintaining IT infrastructure. Phocas gives you the opportunity to use your resources on business-critical projects.
Statement: I'm so busy - I don't have time to implement a new application into the business and offer support.
Rebuttal: The good news is Phocas does the implementation and manages the implementation process. All Phocas generally asks of IT teams is to allow remote access for data extraction and sometimes some assistance with validation. Estimated IT involvement = less than 5 hours. Estimated time and cost savings for IT = endless.
Statement: My IT Director and senior management has concerns about Phocas connecting to their business data. They don't want our data to leave our organization due to security concerns. Releasing data externally could lead to risk.
Rebuttal: Phocas is governed data discovery. The IT team is always in control. Phocas offers connectivity to all Open Database Connectivity (ODBC) and Java Database Connectivity (JDBC) compliant databases. Phocas can be run on premise or hosted so the data does not have to leave your site.
In the words of IT Manager, Mark Hayes: "We implemented Phocas a few years ago - picking this software was the best decision we have made as a business in my time with Donaldson".
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